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GTAA eServices

Welcome to the GTAA’s eService offerings! This page provides access to a number of online forms. We offer two types of eServices: public services (which do not require you to hold an eServices account) and secure services (which require you to create an account with us). Choose an option below to continue.

Public Services

Travellers and Members of the Public

Provide customer feedback
Order a GTAA Publication
Request mobility assistance
Pre-arrange porter service for help with baggage
Register a noise complaint
Ask a travel question
Pre-register for Terminal 1 Valet Parking

Businesses

Apply for an Activity Permit for activities in the
terminals
Apply for a Material Movement Permit

Toronto Pearson Employees

Printable Pass/Permit Control Office application forms

Secure Services

Toronto Pearson Employees

The link below will take you to a secure login. If you do not have an account, you will be asked to create an account before you can access the online applications.

On-line Pass/Permit Control Office application forms